9510130 - Invalid Data Has Been Received

Have you correctly connected UPS but you're facing some issue during characterization creation? 🔍

Here's how you can fix them example by case:

📌 Failure of Web Server span

In this instance, try to confirm again the order/s in mistake a bit later, the error is related to a temporary issue with UPS server.

You can fix it subsequently on by clicking on the Fix Social club push and confirming it, or click on Actions > Fix orders in error in majority in the "Shipping labels" section if in that location are multiple orders to exist fixed.

📌 To check: Name and visitor fields must be shorter than 35 characters.

The Proper name and Visitor fields must not exceed 35 characters for labels created with UPS.

📌 Postal Lawmaking length must be five numbers.

The Postal Code must necessarily be 5 digits and must not incorporate special characters, such as - or /.

📌 Province must be in the course of an abridgement.

In the Recipient Country field, you are asked to enter the province in the course of an abbreviation. The province in total grade will generate a label in error.

📌User Id and Shipper Number combination is not qualified to receive negotiated rates.
In this case contract's tariffs oasis't been synchronized, and so yous need to verify your credentials and, if right, ask UPS to enable rates via API.

📌The shipper number cannot be used for the shipment.

This Error indicate that the Business relationship Number may exist wrong or suspended.

If this message occurs, check with your UPS contact.

📌Missing or Invalid Notification/Notification Code

In order to solve this error try to disable notifications from Carriers > Connectedness > UPS > Edit.

📌Failure: Unable to determine destination for Time in Transit Information.

For this type of error you should disable the option View Time in Transit from Carriers > Connection > UPS > Edit and so try to create the label again.

📌 Failure: The country associated with Shippers ShipperNumber must exist the same equally the shipments Shippers land. (120120)

Enable Use your visitor info every bit stock-still shipper from Carriers > Connectedness > UPS > Edit to solve this issue.

📌 Negotiated rates are unavailable at this time

If this error occurs, UPS server is temporary not able to communicate rates. Please try once again afterwards.

📌 Failure: Missing or invalid Notification/NotificationCode

You may take received this error for a number of reasons. However, more than probable information technology'south considering your shipper number (Account Number) from the Shipping API was not added to your ups.com profile.

To verify y'all have the correct information in your UPS.com profile proceed as post-obit:

Log in to ups.com (Exist sure to apply the aforementioned User ID and Password that is in your Shipping API).
Select Account Summary from the My UPS tab rollover bill of fare.
Verify your account is listed; if not, select the Add a UPS Account link.
Follow the instructions to add the account

📌 Failure: Invalid Access License number (250003)

This mistake means that your XML access fundamental is not valid for the server. Double check it and make sure you accept production access to the UPS address validation API.

📌 Missing/invalid shipper number

In case you receive this mistake proceed as post-obit:

Log in to ups.com (be sure to utilise the aforementioned User ID and Password employed for Shipping API)
Select Account Summary from My UPS tab rollover carte du jour.
Verify whether your business relationship is listed or non; if not, select Add a UPS Business relationship option.
Follow the instructions to add your account.

📌 Failure: The ShipFrom country must be the same as the Shipper state (120317)

You can set information technology in three ways:

Admission Carriers > Connection > UPS > Edit > flag Use your company info equally fixed shipper option.

Fix that the order you're going to send is a return label past clicking on the bluish pointer earlier creating information technology.

Through API by adding: "IsReturn": true into the Ship request.

📌Failure: Missing or invalid send from StateProvinceCode (120306)

In this case proceed to disable Enable Paperless option if agile and select Use your company info every bit stock-still shipper from Carriers > Connectedness > UPS > Edit.

Then proceed to update the shipment by clicking on Edit and Confirm inside Aircraft Labels carte du jour.

📌 The Shippers shipper number cannot be used for the shipment

If you face this mistake please arrive touch with your UPS Person.

📌 The maximum alleged amount was exceeded. Maximum value per package: 856 EUR. (121025)

Delight keep in mind that the maximum value supported for Returns is 999 USD, to be eventually converted in EURO.

📌 Invalid Bill-To blazon. (120444)

In this instance the account number employed for billing is non recognised by UPS.

📌 Failure: The selected service is not available from the origin to the destination. (121210)

Please cheque together with your UPS account manager whether your contract provide for shipments to the destination of the order.

📌 Invalid Authentication Information

This error is shown when the UPS account password does not match the one provided upon business relationship setup (it was reset or inverse).

📌 Failure: Address Validation Error on ShipTo accost (120802)

Delight review the recipient Address, Postal code and State fields. This error is generated past UPS validation bank check whenever one of this fields does non match with the actual accost. Note for shipments to the Us: a valid postal code in the USA is composed by 5 digits, no letters.

Done! 🎉

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Source: https://help.shippypro.com/en/articles/4031060-how-to-fix-ups-errors